EverFriends.ai Privacy Policy

Your privacy is our priority

Last Updated: January 13, 2026

EverFriends.ai, Inc. (“EverFriends,” “we,” “us,” or “our”) is committed to protecting the privacy, dignity, and security of every user. This Privacy Policy describes how we collect, use, store, disclose, and protect personal information when you access our websites, applications, and AI-powered services (collectively, the “Service”). .

By using EverFriends, you consent to the practices described in this Privacy Policy.

1. What EverFriends Is

EverFriends provides emotionally intelligent digital companions designed to support connection, engagement, and well-being for older adults, families, and caregivers.

EverFriends is not a medical provider and does not provide medical diagnosis, treatment, or emergency services. Our platform is designed for companionship, engagement, and informational support only.

2. Information We Collect

We collect information in order to operate, personalize, and improve our Service.

A. Information You Provide

  • Name, email address, phone number
  • Account credentials
  • Profile and preference information
  • Messages, conversations, audio, or text you submit
  • Payment and billing information (processed by third-party payment providers)

B. Sensitive Interaction Data

Because EverFriends provides emotionally responsive AI companions, we may collect:

  • Conversations and messages
  • Voice, video, or text inputs
  • Emotional or behavioral signals derived from interactions
  • Engagement and usage patterns

This information is used only to operate the Service, personalize experiences, and provide authorized access to caregivers and family members.

C. Automatically Collected Information

  • IP address
  • Device identifiers
  • Browser type and operating system
  • Pages viewed, features used, and session duration
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the EverFriends Service
  • Personalize AI interactions and user experiences
  • Enable authorized family and caregiver visibility
  • Provide support, security, and system notifications
  • Analyze performance and improve product quality
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal and regulatory requirements

We do not sell personal data or use it for third-party advertising.

4. AI & Data Use

EverFriends uses artificial intelligence to generate responses and personalize interactions. AI systems may produce inaccurate or incomplete information. Users should not rely on EverFriends for medical, legal, or professional advice.

We may use de-identified and aggregated data to train, improve, and optimize our AI systems.The system only shares the user’s name with the AI agent. This information is used solely to personalize the chat interaction and address the user appropriately during the conversation. We do not sell personal data or allow third parties to use it for their own commercial purposes.

5. How We Share Information

We may share information only as follows:

A. Service Providers

We use trusted third-party providers for:

  • Cloud hosting
  • AI infrastructure
  • Payment processing
  • Customer support

All service providers are contractually required to protect your data.

B. Authorized Users

With your permission, we may share data with:

  • Family members
  • Caregivers
  • Care organizations

You control who has access.

C. Legal & Business Events

We may disclose information if required by law or in connection with a merger, acquisition, or sale of assets. We never sell or rent personal data.

6. Data Security

We use industry-standard safeguards including:

  • Encrypted data storage
  • Secure servers
  • Access controls
  • Limited employee access

No system is completely secure, but we take commercially reasonable steps to protect sensitive information.

7. Data Retention

We retain personal data only as long as needed to provide the Service, comply with legal obligations, or support legitimate business operations.

You may request deletion of your data at any time.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent

Requests can be submitted to privacy@everfriends.ai

9. Children’s Privacy

EverFriends is not intended for children under 18. We do not knowingly collect personal data from children.

10. International Users

If you use EverFriends outside the United States, your data may be transferred to and processed in the U.S.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post changes on this page and notify users when appropriate.

12. Contact Us

EverFriends.ai, Inc.
Grand Rapids, MI
Email:privacy@everfriends.ai